SASSA Status Failed

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By Robert James

If your SASSA status Failed, it means there might be an issue with your application. SASSA, or the South African Social Security Agency, helps people in need access social grants. Seeing “Failed” can be worrying, but don’t panic. It just means something needs fixing. Maybe some information was missing or there was a mistake. Don’t worry, we’ll guide you through what to do next so you can get the help you need. Let’s sort it out together!

Also, if your SASSA status declined or SASSA status pending then you can check the solutions as well.

Why Has My SASSA Status Failed?

If your SASSA status shows “Failed,” it could be due to various reasons. Here are some common ones:

  • Identity Verification Failed: SASSA needs to confirm your identity to prevent fraud and ensure that grants go to the right people. If your identity verification fails, it might be because the information provided doesn’t match official records or there’s insufficient documentation.
  • Already Receiving NSFAS Payments: The National Student Financial Aid Scheme (NSFAS) provides financial support to students. If you’re already receiving payments from NSFAS, you might not be eligible for certain SASSA grants, depending on your circumstances.
  • Deceased Person: SASSA cross-references its records with those of the Department of Home Affairs to prevent grants from being paid to deceased individuals. If the system flags you as deceased, it’s likely due to a data mismatch or error that needs correction.
  • Alternate Income Source Identified: SASSA assesses applicants’ financial situations to determine eligibility for grants. If it’s found that you have an alternate source of income, such as employment or a pension, that meets or exceeds the threshold for assistance, your application might be flagged as ineligible for certain grants.

Each of these reasons requires specific steps to resolve the issue and potentially reapply or appeal the decision. It’s essential to follow SASSA’s instructions carefully and provide any additional information or documentation they request to rectify the situation.

Appeal for SASSA Status Failed For SRD R350 Grant

If your SASSA status for the SRD R350 Grant shows “Failed,” you have the option to appeal the decision. Here’s a detailed guide on how to appeal:

  1. Visit the Appeal Website: To start the appeal process, visit the official SASSA website dedicated to appeals at This website provides you with the necessary forms and instructions to appeal your failed status.
  2. Fill Out the Appeal Form: On the appeal website, you’ll find an appeal form. Fill out all the required fields accurately and completely. Make sure to double-check your information to avoid any mistakes or delays in processing your appeal.
  3. Gather Supporting Documents: Depending on the reason for your failed status, you may need to provide additional documentation to support your appeal. This could include proof of identity, income statements, or any other relevant documents requested by SASSA.
  4. Submit Your Appeal: Once you’ve completed the appeal form and gathered all necessary documents, submit your appeal as instructed on the website. This may involve uploading the documents electronically or mailing them to the Department of Social Development.
  5. Wait for a Response: After submitting your appeal, SASSA will review your case and make a decision. This process may take some time, so be patient. You should receive a response regarding the status of your appeal via email or regular mail.
  6. Consider Further Steps: If your appeal is unsuccessful and you believe there has been an error or injustice, you have the right to escalate your case further. You can appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA), which provides an independent review of SASSA decisions.
  7. Contact ITSAA: If you wish to appeal to ITSAA, you can find contact information and instructions on their website or through the Department of Social Development. Follow their procedures for submitting an appeal, including any additional forms or documentation required.


What should I do if my SASSA status shows “Failed” for the SRD R350 Grant?

If your SASSA status indicates “Failed,” you can appeal the decision by filling out the appeal form on the official SASSA website and submitting it along with any necessary documents.

How long does the appeal process take?

The duration of the appeal process can vary, but you should expect to receive a response regarding the status of your appeal within 90 days after submission.

What documents do I need to submit with my appeal?

Depending on the reason for your failed status, you may need to provide supporting documents such as proof of identity, income statements, or any other relevant documentation requested by SASSA.

Can I appeal if I’m already receiving other government payments?

Yes, you can still appeal if you’re receiving other government payments, but it’s essential to provide accurate information and clarify your circumstances in your appeal form.

What happens if my appeal is successful?

If your appeal is successful, your SASSA status will be updated, and you’ll receive the SRD R350 Grant as per the approved eligibility criteria.

Is there a deadline for submitting an appeal?

While there may not be a strict deadline, it’s advisable to submit your appeal as soon as possible after receiving notification of your failed status to expedite the review process.

What if I disagree with the outcome of my appeal?

If you disagree with the outcome of your appeal, you have the option to escalate your case further by appealing to the Independent Tribunal for Social Assistance Appeals (ITSAA).

Can I check the status of my appeal online?

Yes, you may be able to check the status of your appeal online through the SASSA website or by contacting the Department of Social Development for updates.

Are there any fees associated with filing an appeal?

No, there are typically no fees associated with filing an appeal for the SRD R350 Grant. The process is designed to be accessible to all eligible applicants.

What should I do if I need assistance with the appeal process?

If you require assistance with the appeal process, you can reach out to SASSA or visit your nearest SASSA office for guidance and support in navigating the appeals procedure.

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